Privacy Policy – Love Beauty & Balance Clinic

Effective Date: 08/01/2025

At Love Beauty & Balance Clinic, we are committed to protecting the privacy and security of our patients, clients, and website visitors. This Privacy Policy explains what information we collect through our website, how we use it, how we store and share it, and your rights regarding your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, date of birth, insurance information, or other identifying details voluntarily provided when scheduling appointments or contacting us.
Health Information: Any health or medical information you provide through forms, inquiries, or our EMR system.
Website Information: IP addresses, browser type, device type, pages visited, time spent on pages, and other analytics data collected automatically.
Cookies and Tracking Data: If you consent, we may use cookies or tracking tools to improve your website experience and for analytics purposes.

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you fill out contact forms, appointment requests, or provide information during consultations.
Through website interactions: Automatically through cookies, analytics, and tracking tools when you visit our website.
Through communications: When you email, call, or otherwise communicate with us, including information recorded in our EMR system.

3. Why We Collect This Information

We collect information for the following purposes:

To provide healthcare services and manage your care.
To communicate with you regarding appointments, services, and follow-ups.
To improve and personalize your website experience.
To comply with legal, regulatory, and professional obligations, including HIPAA requirements.
To process payments or insurance claims, if applicable.

4. How We Store and Protect Your Information

All personal and health information is stored securely in our HIPAA-compliant EMR system.
Access to your information is limited to authorized personnel only.
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Data collected via the website is encrypted and stored securely.

5. How We Use Your Information

We use your information to:

Provide and manage your healthcare services.
Respond to inquiries and communicate with you.
Improve website functionality and content.
Comply with applicable laws, regulations, and professional standards.

6. How We Share and Disclose Your Information

We will never sell your personal or health information. We may share information:

With healthcare providers or insurers as needed to coordinate care.
With service providers who help us operate our website or EMR system, under strict confidentiality agreements.
If required by law, subpoena, or to protect the safety of individuals.

7. Communication with Site Visitors

Communications via email, phone, or website forms may be documented in our EMR system.
We may use your contact information to send reminders, educational materials, or responses to inquiries.
All communications are handled in accordance with HIPAA privacy requirements.

8. Cookies and Tracking Tools

We may use cookies or similar tools to enhance your website experience.
Cookies may collect information about how you navigate our website, but do not contain personal health information.
You can choose to disable cookies in your browser settings, though some website features may not function properly.

9. Withdrawing Consent

You may withdraw consent for the collection or use of your information at any time by:
- Contacting us via email at lovebeautybalance@lovebeautybalance.com or phone at 617-286-4584.
- Disabling cookies in your browser settings.
Withdrawal of consent may limit some services or features, but will not affect the legality of information collected before withdrawal.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the “Effective Date” updated.

11. Contact Information

If you have questions or concerns about your privacy or this policy, contact lovebeautybalance@lovebeautybalance.com

Privacy Policy – Love Beauty & Balance Clinic

Effective Date: 08/01/2025

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, date of birth, insurance information, or other identifying details voluntarily provided when scheduling appointments or contacting us.

Health Information: Any health or medical information you provide through forms, inquiries, or our EMR system.

Website Information: IP addresses, browser type, device type, pages visited, time spent on pages, and other analytics data collected automatically.

Cookies and Tracking Data: If you consent, we may use cookies or tracking tools to improve your website experience and for analytics purposes.

2. How We Collect Information

We collect information in the following ways:

Directly from you: When you fill out contact forms, appointment requests, or provide information during consultations.

Through website interactions: Automatically through cookies, analytics, and tracking tools when you visit our website.

Through communications: When you email, call, or otherwise communicate with us, including information recorded in our EMR system.

3. Why We Collect This Information

We collect information for the following purposes:

To provide healthcare services and manage your care.

To communicate with you regarding appointments, services, and follow-ups.

To improve and personalize your website experience.

To comply with legal, regulatory, and professional obligations, including HIPAA requirements.

To process payments or insurance claims, if applicable.

4. How We Store and Protect Your Information

All personal and health information is stored securely in our HIPAA-compliant EMR system.

Access to your information is limited to authorized personnel only.

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Data collected via the website is encrypted and stored securely.

5. How We Use Your Information

We use your information to:

Provide and manage your healthcare services.

Respond to inquiries and communicate with you.

Improve website functionality and content.

Comply with applicable laws, regulations, and professional standards.

6. How We Share and Disclose Your Information

We will never sell your personal or health information. We may share information:

With healthcare providers or insurers as needed to coordinate care.

With service providers who help us operate our website or EMR system, under strict confidentiality agreements.

If required by law, subpoena, or to protect the safety of individuals.

7. Communication with Site Visitors

Communications via email, phone, or website forms may be documented in our EMR system.

We may use your contact information to send reminders, educational materials, or responses to inquiries.

All communications are handled in accordance with HIPAA privacy requirements.

8. Cookies and Tracking Tools

We may use cookies or similar tools to enhance your website experience.

Cookies may collect information about how you navigate our website, but do not contain personal health information.

You can choose to disable cookies in your browser settings, though some website features may not function properly.

9. Withdrawing Consent

You may withdraw consent for the collection or use of your information at any time by:

Contacting us via email at lovebeautybalance@lovebeautybalance.com or phone at 617-286-4584.

Disabling cookies in your browser settings.

Withdrawal of consent may limit some services or features, but will not affect the legality of information collected before withdrawal.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the “Effective Date” updated.

11. Contact Information

If you have questions or concerns about your privacy or this policy, contact lovebeautybalance@lovebeautybalance.com